Frequently Asked Questions
Everything you need to know about your Animal Pak order.
How long does shipping usually take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy for apparel?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please use our online portal to initiate your return or exchange.
How do I know which size to order?
Each product page features a detailed size guide. Our gear is designed for an athletic fit; if you prefer a looser feel, we recommend sizing up.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Are your garments sustainably made?
We are committed to quality and durability. Our premium fabrics are sourced from suppliers that adhere to strict ethical manufacturing standards and environmental regulations.
Can I track my order in real-time?
Yes, once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.